Privacy Policy

1. Scope

This Privacy Policy applies to the website and online services operated for Weaver Construction Southeast ("Weaver," "we," "us," or "our"). It does not replace the privacy terms of a third-party lender, payment processor, manufacturer, insurer, social platform, map provider, analytics provider, or other service that operates under its own policy.

By using the website or providing information to us, you acknowledge the practices described in this policy.

2. Information We Collect

Information You Provide

Depending on how you interact with Weaver, you may provide:

• Name, email address, phone number, and other contact details.
• Property address, service area, roof type, project details, photos, messages, and information relevant to an inspection, repair, replacement, emergency request, or quote.
• Appointment preferences, communication preferences, and information contained in calls, emails, texts, or website forms.
• Reviews, feedback, survey responses, or other content you choose to submit.

Information Collected Automatically

When you use the website, we and service providers may automatically receive technical information such as IP address, browser or device type, operating system, referring and exit pages, pages viewed, approximate location derived from IP address, timestamps, interactions with forms or buttons, and cookie or similar technology identifiers.

Information From Other Sources

We may receive information from referral partners, advertising or analytics providers, call-tracking or communications providers, social platforms, manufacturers, financing providers, contractors or subcontractors, public sources, or other parties when permitted by law and relevant to your request.

3. How We Use Information

We may use information to:

• Respond to inquiries and schedule inspections, estimates, consultations, repairs, replacements, or other requested services.
• Prepare, deliver, and follow up on roofing information, quotes, proposals, project communications, and customer service.
• Operate, maintain, secure, troubleshoot, personalize, and improve the website and our services.
• Measure website performance, advertising effectiveness, lead sources, and general user engagement.
• Communicate about appointments, service updates, offers, educational information, reviews, or other business matters consistent with your choices and applicable law.
• Prevent fraud, misuse, security incidents, or other unlawful activity.
• Comply with legal obligations, enforce agreements, protect rights and safety, and establish or defend legal claims.

4. How We Share Information

We may disclose information when reasonably necessary for the purposes described above, including to:

• Service providers: website hosting, CRM, communications, scheduling, email, text messaging, call tracking, analytics, advertising, document, storage, security, payment, and similar vendors.
• Project-related parties: manufacturers, suppliers, subcontractors, inspectors, permitting authorities, insurers, adjusters, lenders, or other parties when requested by you or reasonably necessary to evaluate or perform a project.
• Business and legal recipients: professional advisers, regulators, law enforcement, courts, or other parties when required by law or reasonably necessary to protect rights, property, safety, or the integrity of our services.
• Business transaction parties: prospective or actual buyers, investors, successors, or advisers in connection with a merger, sale, financing, reorganization, or transfer of some or all business assets.
• Other parties with your direction or consent.

We do not describe every disclosure as a "sale." Some state privacy laws use broader definitions of "sale," "sharing," or "targeted advertising" that can include certain advertising or analytics disclosures even when no money changes hands. Where an applicable law gives you a right to opt out, you may submit a request using the contact methods below.

5. Cookies, Analytics & Advertising

The website may use cookies, pixels, tags, local storage, session technologies, analytics tools, call-tracking tools, and advertising technologies to remember preferences, keep forms functioning, understand traffic, measure campaigns, prevent misuse, and improve the site.

Your browser may allow you to block or delete cookies. Some site features may not function correctly if certain technologies are disabled. Third-party analytics or advertising providers may also offer their own privacy controls.

6. Calls, Email & Text Messages

If you provide contact information, Weaver may use it to respond to your request and communicate about services, scheduling, estimates, project activity, or other business matters. If you separately opt in to promotional communications, we may send marketing messages as permitted by law.

If you consent to receive text messages, message frequency may vary and message or data rates may apply. Consent to marketing texts is not a condition of purchasing roofing services. You may revoke consent using a reasonable method, including replying STOP when reply functionality is available or contacting us directly. For help with a text program, reply HELP when supported or contact us using the information below.

7. Data Retention & Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and project records, comply with legal or accounting obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods vary based on the type of information and why it was collected.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, storage system, email, phone, or transmission method can be guaranteed to be completely secure, so we cannot promise absolute security.

8. Privacy Rights

Depending on where you live and whether a particular privacy law applies to Weaver and your request, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to opt out of certain targeted advertising, sale, or sharing activities. You may also have the right to appeal a denied request where required by law.

Florida law includes the Florida Digital Bill of Rights. Whether a specific statutory right applies depends on the law's scope, definitions, exemptions, and the circumstances of the processing. We will evaluate verified privacy requests under the laws that apply to us and the request.

To submit a privacy request, email addison@weaverconstructionusa.com or use the contact page. We may need to verify your identity before completing certain requests. Authorized-agent requests may require proof of authority as permitted by law.

9. Children's Privacy

The website is intended for homeowners, property owners, business representatives, and other adults seeking construction or roofing information. It is not directed to children under 13, and we do not knowingly seek personal information from children under 13 through the website.

10. Third-Party Websites & Services

The website may link to or embed services operated by third parties, including maps, social platforms, financing providers, review platforms, manufacturers, payment services, or other resources. Their privacy practices are governed by their own notices, not this policy. Review those policies before submitting information to a third-party service.

11. Changes to This Policy

We may update this Privacy Policy when our website, services, vendors, or legal obligations change. The "Last Updated" date at the top shows when this version was most recently revised. Material changes may be communicated through the website or another appropriate method when required by law.

12. Contact Us

Questions about this Privacy Policy or requests concerning personal information can be sent to Weaver Construction Southeast using the following contact methods:

You may also contact us through the website contact page.